Choker Flex Silver

¡Sorprende a esa persona especial con el choker Flex! Un diseño moderno y único, hecho de acero estirable, te motivará para aventurarte y desafiarte cada día. ¡¡Atrévete!! 🤩😎

Material: Acero inoxidable 316L-Hipoalergénico
Acabado: Color Oro y Acero
Sin Níquel y Sin Plomo
Longitud: Cierre ajustable de 36 a 42 cm
Grosor: 16x7 mm
Peso: 17.90g

How do I return or exchange an item I have received?

IN WHAT CASES CAN I EXCHANGE OR RETURN AN ITEM?

In all the cases set out below:

• I got the wrong size and I would like to change it
• The product is not what I expected and I would like to exchange it for another or return it
• I have received the order in poor condition

In any case, it is essential that the products subject to an exchange or return are in perfect condition, without obvious signs of use and in their original packaging, otherwise no exchange or return can be made.

The time period to exchange or return an item is 30 days from the order delivery date.

WHAT SHOULD I DO TO MAKE AN EXCHANGE OR RETURN?

Changes

If you meet the requirements set out above, contact our CUSTOMER SERVICE team by sending an email to info@laforceshop.com indicating the details of your order and the item to be returned. We will shortly inform you about the steps to follow to exchange the item.

FREE! National Exchanges: The new item will be sent at no cost to you.

- International Changes: For international changes, our Customer Service team will inform you about the procedure and the corresponding cost.

Returns

You must send an email to info@laforceshop.com indicating the details of your order and the item to be returned. Once your request is received, our Customer Service team will inform you of the steps to follow and the address where you should send the item to be returned. Make sure you fill out the returns and exchanges form that you received with your order and include it in the package you are returning. Once the courier company delivers the package to our facilities and we check the returned products, you will receive a confirmation email indicating that the amount will be paid to the same payment method that you used for the purchase within a period of 2-3 Work days.

LAFORCE will not be responsible for any loss that the package may have suffered during shipping, and it will be the customer's responsibility to ensure that said package arrives at our facilities in perfect condition.

Important note: Customized products cannot be returned/refunded.

STEPS TO MAKE AN EXCHANGE OR RETURN

1. Label

In order to make the return you will need a return label that we will send you by email.

2. Packaging

Pack your shipment securely, remove the old label (it should not be visible) and stick the new one on the box or envelope.

3. Make a return

Go to the nearest DHL parcel collection point or ServicePoint and leave your shipment there.

4. Proof

Whenever you make a return from a ServicePoint, save the proof of delivery that you will receive.

WHAT IS THE PERIOD TO MAKE AN EXCHANGE OR RETURN?

The period to make an exchange or return is 30 calendar days after the order is delivered.

SHIPPING RATES

Spain Peninsula and Portugal**

• Purchases over €40 - FREE SHIPPING - Delivery in 3/5 business days (except Personalized and On Demand).
• Purchases less than €40 - €4.95 - Delivery in 3/5 working days (except Personalized and On Demand).

Balearic Islands, Canary Islands, Ceuta and Melilla

• Purchases over €50 - FREE SHIPPING - Delivery in 5/15 working days - Except Customized and On Demand
• Purchases less than €50 - €8.99 - Delivery in 5/15 working days - Except Customized and On Demand

*IMPORTANT:

- Delivery time is approximate.
Deliveries may be delayed for reasons beyond Laforce's control.
*Any customs charges or local taxes are always the responsibility of the customer. The invoice will indicate the cost of the order along with the recipient's information. Customs delays are not reflected in estimated delivery times.

Para preservar la belleza, brillo y longevidad de tus joyas, sigue nuestras recomendaciones: Evita la exposición a químicos o productos corrosivos, como el perfume o productos cosméticos. Quítate las joyas al bañarte o ir a nadar. Evita el contacto con el cloro, la arena o el agua del mar.  Quítate las joyas antes de hacer deporte o cualquier actividad física para no exponerlas a golpes o sudor. No lleves tus joyas mientras duermes para evitar causar daños de forma accidental. Guarda tus joyas en un lugar limpio, fresco y seco. Evita las temperaturas extremas y la luz solar directa.

Una joya LAFORCE es una inversión atemporal. Cuidar bien tu joyería te ayudará a mantener su esplendor, brillo y duración. A continuación, te dejamos algunos consejos útiles sobre cómo cuidar y mantener tus joyas.

Respaldamos todas nuestras joyas, por lo que si tiene algún problema con una pieza que ha comprado, la reemplazaremos dentro de 1 año de la compra. Envíe un correo electrónico a info@laforceshop.com para obtener más detalles.

Importante: La garantía no cubre el desgaste natural que sufre el producto con el uso, ni los daños originados por mal uso del mismo.